1. Loop Knowledge Base
  2. Loop Smart Meter App
  3. Impact of smart meter loop on existing Loop users

I am an existing Loop Clip customer, can I sign up for a Smart Meter Loop account?

You can sign up for a Smart Meter Loop account but must use a different email address

As a Loop Clip user, please do not sign up for Smart Meter Loop using your existing Loop account. The app has no way to deal with electricity data coming from both a smart meter and a Loop Clip so you must use different accounts. 

As a starting point, create a new account with an alternative email address at loophome.app/signup.

If you have a gas Smart Meter you will be able to see this data in you Smart Meter account too.