1. Loop Knowledge Base
  2. Loop Smart Meter integration
  3. Impact of smart meter loop on existing Loop users

I am an existing Loop Clip customer, can I sign up for smart meter Beta?

As an existing user, please do not sign up for the smart meter Beta using your existing Loop account. We would love you to experience the Beta and provide feedback but please use a different email address to the address used on your current Loop account. 

As a starting point, create a new account with an alternative email address at loophome.app/signup.

We’re releasing smart meter compatibility in Beta form to get user feedback as soon as possible. But we’re still working on improving the Beta product. This will include making it work seamlessly with existing accounts. However that work has yet to be complete so we ask all current users who want to use our smart meter compatibility to create a new account to do so.