1. Loop Knowledge Base
  2. Loop Smart Meter App
  3. Impact of smart meter loop on existing Loop users

I’m a Loop Clip user, can I see my gas data by adding my smart meter.

You can access gas data by creating a Loop Smart Meter account. You must use a different email address from your Clip account.

Loop's Clip only supports electricity data but if you have a gas Smart Meter then you can see your gas usage by creating a Smart Meter account.

As a Loop Clip user, please do not sign up for Smart Meter Loop using your existing Loop account. The app has no way to deal with electricity data coming from both a Smart Meter and a Loop Clip so you must use different accounts. 

As a starting point, create a new account with an alternative email address at loophome.app/signup.