Network operators are responsible for maintaining your power supply, not the energy companies themselves.
If you lose power, it’s worth checking a couple of things before you call your operator:
- Take a look outside – are your neighbours lights and street lamps off too? If not, it’s likely to be a problem within your own home.
- Check your fuse box and trip switch to make sure it isn’t just a problem with your wiring or an appliance.
If you experience a power cut or need to report a dangerous situation, please contact your local network operator on the emergency telephone numbers below:
- East – UK Power Networks – 0800 783 8838
- East Midlands – Western Power Distribution – 0800 6783 105
- London – UK Power Networks – 0800 028 0247
- Merseyside & North Wales – Scottish Power – 0845 272 2424
- West Midlands – Western Power Distribution – 0800 6783 105
- North East – Electricity North East – 0800 668 877
- North West – Electricity North West – 0800 195 4141
- North Scotland – Scottish and Southern Energy – 0800 300 999
- South Scotland – Scottish Power – 0845 272 7999
- South East – UK Power Networks – 0800 072 7282
- South – Scottish and Southern Energy – 0800 072 7282
- South Wales – Western Power Distribution – 0800 6783 105
- South West – Western Power Distribution – 0800 6783 105
- Yorkshire – Northern Powergrid – 0800 375 675
- Independent – Independent Power Networks – 0800 013 0849
- Independent – ESP Electricity – 0800 731 6945
- Independent – Energetics Electricity – 0800 731 6945
- Independent – The Electricity Network Company – 0800 032 6990
- Independent – UK Power Networks (IDNO) – 0800 171 2012