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Legacy Loop Product (bought before September 2019)
Installation
Loop Troubleshooting Tool
General
App
Hardware
Troubleshooting
FAQs
General
Compatability
Environment
Energy
Solar
Jargon buster
Appliance Costs
About your Loop
General
Switching
General
Switching process
Savings
Tariffs
Energy schemes
Billing
Ratings
Confirmation
Calculations
Complaints
Legacy Loop Product (bought before September 2019)
Features in the legacy Loop App
Legacy product owners using the new Loop App
Data security & privacy
Security
Holding Data
Account Closure
Billing
Subscription
Refund
Policies
Returns
Warranty
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Loop Knowledge Base
Legacy Loop Product (bought before September 2019)
Installation
Loop Troubleshooting Tool
General
App
Hardware
Troubleshooting
FAQs
General
Compatability
Environment
Energy
Solar
Jargon buster
Appliance Costs
About your Loop
General
Switching
General
Switching process
Savings
Tariffs
Energy schemes
Billing
Ratings
Confirmation
Calculations
Complaints
Legacy Loop Product (bought before September 2019)
Features in the legacy Loop App
Legacy product owners using the new Loop App
Data security & privacy
Security
Holding Data
Account Closure
Billing
Subscription
Refund
Policies
Returns
Warranty
Legacy Loop Product (bought before September 2019)
For owners of the legacy Loop product bought before September 2019
Features in the legacy Loop App
Loop Version 1: How to set your tariff manually in the legacy Loop app or web account
Loop Version 1: How to find your annualised usage on your legacy Loop phone app or web account
Legacy product owners using the new Loop App
Loop Version 1: Instructions for legacy product owners wishing to use the new Loop app
