FAQs
      Back to home
      1. Loop Knowledge Base
      2. Loop Smart Meter App
      3. FAQs

      Can I use Loop on any mobile phone, tablet, or computer?

      Loop is only available on phones running iOS or Android

      Mobile Phones

      The Loop app is available for phones running iOS or Android. It is available to download from the Apple App Store or Google Play. Use of Loop on operating systems, other than iOS and Android, is not supported.

      Tablets

      Use of Loop on tablets is not supported. It may be possible to install and use Loop on an iPad or an Android OS tablet, but we cannot guarantee it will work as intended.

      Desktop/Laptop computers

      Loop is not available for use on desktop or laptop computers.

      If you would like to request support for Loop on either tablets or desktop/laptop computers, please Contact Support and your request will be passed to our Product Team.