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Loop Knowledge Base
FAQs
  • Troubleshooting
  • Turn Down and Save
  • Loop Smart Meter App
    • FAQs
    • Loop Smart Meter tutorials
    • Smart Meter sign up process
    • Smart Meter connection issues
    • Reconfirming your address
  • Loop Alexa Skill
  • FAQs
    • General
    • Compatability
    • Energy
    • Solar
    • Jargon buster
    • Appliance Costs
  • Tariffs
  • About Loop
    • General
  • Start your journey to net-zero with Loop
  • Switching
    • General
    • Savings
    • Tariffs
    • Billing
  • Data security & privacy
    • Security
    • Account Closure
  • Billing
    • Subscription
  • Loop Clip Hardware
    • General
  • Loop Solar Installations
      Back to home
      1. Loop Knowledge Base
      2. FAQs
      • Troubleshooting
      • Turn Down and Save
      • Loop Smart Meter App
        • FAQs
        • Loop Smart Meter tutorials
        • Smart Meter sign up process
        • Smart Meter connection issues
        • Reconfirming your address
      • Loop Alexa Skill
      • FAQs
        • General
        • Compatability
        • Energy
        • Solar
        • Jargon buster
        • Appliance Costs
      • Tariffs
      • About Loop
        • General
      • Start your journey to net-zero with Loop
      • Switching
        • General
        • Savings
        • Tariffs
        • Billing
      • Data security & privacy
        • Security
        • Account Closure
      • Billing
        • Subscription
      • Loop Clip Hardware
        • General
      • Loop Solar Installations

      FAQs

      A collection of the most asked queries regarding Loop.
      • What is the Warm Home Discount Scheme?
      • I can’t see Virtual Solar and Battery

      General

      • Frequent questions: Using Loop
      • How Phantom Load is calculated
      • What appliances can Loop monitor?
      • Logging into the app: How to reset your password
      • Contact us
      See more

      Compatability

      • Is Loop compatible with three-phase domestic supplies?
      • Which handsets is the Loop app compatible with?
      • Does Loop work with Economy 7 electricity meters?
      • Does Loop work with an electric prepayment meter?
      • Which countries is Loop available in?
      See more

      Energy

      • What should I do if I experience a power cut?

      Solar

      • Is Loop compatible with solar installations?
      • Loop Solar and Battery Simulation - FAQs

      Jargon buster

      • Energy Buzzwords

      Appliance Costs

      • How much are my household appliances costing me?
      • How much electricity does a light bulb use?
      Loop Knowledge Base