Current Service Issues
- 29 Sep - 3 Oct: Usage data being updated every 6 hours
- 25 Sep 2023: Missing usage data, tariff setting errors, reconfirming address not working
Loop Smart Meter App
- If Loop is free, why do I need to enter my bank card when registering my smart meter?
- What are the benefits of using Loop?
Loop Alexa Skill
- How to link Alexa to your Loop smart meter account
- How to use Alexa to stay on top of your energy use
Tariffs
- What should I do if my tariff isn't available in the Loop app?
- Does Loop support time of use tariffs?