Loop Knowledge Base
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Installation
General
App
Hardware
Troubleshooting
FAQs
General
Compatability
Environment
Energy
Solar
Jargon buster
Appliance Costs
About your Loop
General
Switching
General
Switching process
Savings
Tariffs
Energy schemes
Billing
Ratings
Confirmation
Calculations
Complaints
Policies
Returns
Warranty
Data security and privacy
Security
Holding Data
Account Closure
Billing
Subscription
Refund
Hello. Search here to find answers to many of our Frequently Asked Questions and also some easy-to-follow self-help guides.
Installation
Do I need to pay an electrican to install Loop?
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Troubleshooting
When will I start seeing my electricity usage on the Loop app?
Why is my live data not loading?
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FAQs
Frequent questions: Using Loop
What does the Loop kit include?
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About your Loop
What is Loop?
How does Loop work?
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Switching
Why should I switch energy tariff?
Why can I trust the Loop switching service?
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Policies
How can I return my Loop device?
What is the warranty policy for my Loop device?
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Data security and privacy
Is my energy data secure and private?
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Billing
Is there a subscription fee for Loop?
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