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Loop Smart Meter integration
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Smart Meter sign up process
Smart Meter connection issues
Impact of smart meter loop on existing Loop users
Differences for smart meter and Clip users
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Hello. Search here to find answers to many of our Frequently Asked Questions and also some easy-to-follow self-help guides.
Loop Smart Meter integration
I have a Loop Clip but can’t see live data any more
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Installation
Loop Troubleshooting Tool
How do I download the app?
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Troubleshooting
Why are my electricity readings too low?
When will I start seeing my electricity usage on the Loop app?
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FAQs
Frequent questions: Using Loop
What appliances can Loop monitor?
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About Loop
What do the the usage summaries in my Loop emails mean?
How does Loop work?
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Switching
Why should I switch energy tariff?
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Data security & privacy
Is my energy data secure and private?
Does my device store data?
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Billing
Is there a subscription fee for Loop?
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Policies
How can I return my Loop device?
What is the warranty policy for my Loop device?
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