Delete your account: For non registered smart meters
Note: This method is only available if you have not registered your smart meter
Please follow these steps if you would like to delete your account:
- Open a web browser (not the app on your smart phone) visit or tap on this link: https://www.loophome.app/
- Log on to your web app account
- When the "What's your address?" page appears, navigate to the bottom section: "No longer want a Loop account?"
- Tap on "Delete it here"
- Tap on "Confirm account deletion"
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- Loop will begin processing your request
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- Your verification of your account deletion will appear.